Offering Proper Support to Your Customers
I’m trying to watch my tone and my language on this one, but if there’s something that brown’s my butt, it’s a lack of customer service. Are you or your staff offering proper support to your customers? Bottom line is, if it’s not happening, it’s ruining your reputation and in the long run, will have devastating effects on your bottom line – your bank account. Continue reading Offering Proper Support to Your Customers
Three Steps to Success with Analytics
You monitor your website’s analytics, but the real problem is – what do you do with the data? Follow this three steps to success with analytics plan to make the most of your own site’s analytics. Continue reading Three Steps to Success with Analytics
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Getting Customers and Subscribers on Board – Building Relationships Pt. VIII
Well, we’re finally here – the second last part of Building Relationships for the Long Term. I sure hope you have learned a lot about running a successful newsletter and building lasting relationships with your customers and subscribers. This post is long, but for the sake of winding down, I decided to do it this way. In this second last post, I’m going to talk about getting customers and subscribers on board – how you can get them to give you exactly what you want by appearing like you don’t really want it at all. Continue reading Getting Customers and Subscribers on Board
Put Your Customers and Subscribers at Ease – Building Relationships Pt. V
I hope you’ve been enjoying and learning from my Building Relationships for the Long Term series of posts. This post is even longer than the last, so I do apologize. Sometimes it’s hard to cut things short (and I talk a lot). Today I’m going to talk about how you can put your customers and subscribers at ease, feel like they can talk to you about their questions and concerns, and that you actually care about what they have to say. Continue reading Put Your Customers and Subscribers at Ease
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Your Business and Your List: An Ideal Business Partnership
In any kind of business, marketing is an important tool in the growth and development of that business venture. Opt-in Lists can make or break that business. “The money is in the list” is as true as the day is long. Opt-in Lists give you a group of customers who, if you do things right, will make you money. Continue reading Opt-In Lists Can Make or Break Your Business
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